Corrupted Word file | Voters

Corrupted Word file

complete

Adrian Guniš

I can't open any Word file DOCX after translation. Word reports an error: "We're sorry. We can't open XXX.docx because we found a problem with its contents." All files are OK before translation. I'll send you source file, if you want. Thanks in advance for your support. Adrian

May 10, 2022

James

marked this post as

complete

James

Adrian Guniš fixed now, please check and let me know if there is any issue.

Adrian Guniš

James: Fix is OK. Tried with 2 documents. Thanks very much.

I just have one more question/request. The only thing that is not translated is the text in the header/footer. Would it be possible to add this feature? Do I have to open a feature request?

James

Adrian Guniš: sure, please do

James

Adrian Guniš we have sent you file request link, please upload there and we will investigate for you

Adrian Guniš

James: I've uploaded source file (before translation). Password: WcftfeD

James

Adrian Guniš: password is wrong

Adrian Guniš

James: File uploaded again. Password: Wcf159

James

Adrian Guniš: just tested and it works without protection(To English), maybe you should unprotect it first and translate ? here is doc about how to unprotect word file https://smallbusiness.chron.com/unprotect-word-doc-44160.html

Adrian Guniš

James: I protected the file only because of uploading to Dropbox. Normally, of course, i upload unprotected files to DeftPDF. We translate documents especially from Czech to Ukrainian. Could you send me this document translated to Ukrainian? Thanks in advance.

Adrian Guniš

Now I've tried to translate this document from Czech to English and opened it without problem. But then the same file translated from Czech to Ukrainian - I can't open, as I mentioned.

James

Adrian Guniš: I see the issue now, workong on the fix, thanks for your info.